i'm lovin' it

Jack and I traveled to Middleton today to spend some time with my 11-year old nephew, Louis. The three of us didn't have any specific plans for the day, but we did end up going to McDonald's for lunch. We had a simple order; two Happy Meals, an Extra Value Meal #3 and a couple of beverages. Although I was carrying Jack on my right arm when I ordered, I really don't believe I gave the impression that my hands were too full to handle a tray full of food. Despite my self-confidence, a McDonald's employee behind the counter insisted that I seat myself and the two kids while he brought our food out to us.

Excuse me?!? Did I hear you correctly? Let me get this straight. You're offering to fill our order, pour me a Diet Pepsi, carry my tray, and then seek us out in the dining area? I was flabbergasted! I really did not expect to receive praiseworthy service in a McDonald's restaurant. No offense to McDonald's employees, but I've been to enough fast food establishments to know that this gentleman was acting above and beyond the normal call of duty.

By the time I got Louis, Jack and myself seated at a booth, our food and beverages arrived within a few seconds. Our order made it to the table without me having to risk a nasty spill and major embarrassment.

Perhaps this helpful employee is a higher-up manager with extensive customer service training. Or, perhaps he is just a guy who recognizes when a parent can use an extra hand. Either way, when it comes to receiving service like this, "I'm lovin' it".